:root{--bg:#071521;--panel:#0d2231;--panel-2:#102a3b;--panel-3:#153649;--text:#eaf5f7;--muted:#8aa5b0;--line:rgba(157,190,202,.16);--brand:#00b89c;--brand-2:#1688ff;--danger:#ff5d73;--warning:#ffb84d;--success:#31d0aa;--radius:18px;--shadow:0 18px 50px rgba(0,0,0,.22);--sidebar:270px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:radial-gradient(circle at 8% -20%,rgba(0,184,156,.16),transparent 28%),radial-gradient(circle at 100% 0,rgba(22,136,255,.12),transparent 28%),var(--bg);color:var(--text);font:15px/1.55 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;min-height:100vh}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}img{max-width:100%}.app{display:grid;grid-template-columns:var(--sidebar) minmax(0,1fr);min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;padding:22px 16px;border-right:1px solid var(--line);background:rgba(6,20,31,.86);backdrop-filter:blur(16px);z-index:30}.brand{display:flex;align-items:center;height:72px;padding:4px 10px 18px;border-bottom:1px solid var(--line);margin-bottom:18px}.brand img{width:210px}.nav-section{font-size:10px;text-transform:uppercase;letter-spacing:.18em;color:#5f7f8d;padding:18px 13px 8px}.nav-link{display:flex;align-items:center;gap:12px;padding:11px 13px;border-radius:13px;color:#a9c0c9;font-weight:650;margin:3px 0;transition:.2s}.nav-link:hover{background:rgba(255,255,255,.045);color:#fff}.nav-link.active{background:linear-gradient(90deg,rgba(0,184,156,.18),rgba(22,136,255,.08));color:#eafffb;box-shadow:inset 3px 0 var(--brand)}.nav-icon{width:21px;text-align:center;font-size:17px}.sidebar-user{position:absolute;bottom:18px;left:16px;right:16px;border:1px solid var(--line);border-radius:15px;padding:12px;background:rgba(255,255,255,.03)}.sidebar-user strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user small{color:var(--muted)}.main{min-width:0}.topbar{height:78px;display:flex;align-items:center;justify-content:space-between;padding:0 30px;border-bottom:1px solid var(--line);background:rgba(7,21,33,.72);backdrop-filter:blur(14px);position:sticky;top:0;z-index:20}.topbar-title h1{font-size:20px;margin:0}.topbar-title p{margin:2px 0 0;color:var(--muted);font-size:12px}.top-actions{display:flex;align-items:center;gap:10px}.content{padding:28px 30px 54px;max-width:1700px;margin:auto}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:24px}.page-head h2{font-size:28px;line-height:1.2;margin:0 0 6px}.page-head p{margin:0;color:var(--muted)}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.card{background:linear-gradient(145deg,rgba(17,43,59,.94),rgba(10,31,45,.94));border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 8px 30px rgba(0,0,0,.11);padding:20px}.card-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:16px}.card h3{margin:0;font-size:17px}.card p:last-child{margin-bottom:0}.stat{position:relative;overflow:hidden}.stat:after{content:"";position:absolute;width:90px;height:90px;border-radius:50%;right:-24px;top:-26px;background:var(--glow,rgba(0,184,156,.12));filter:blur(1px)}.stat-label{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.09em}.stat-value{font-size:34px;font-weight:800;margin:8px 0 0;letter-spacing:-.04em}.stat-foot{font-size:12px;color:var(--muted);margin-top:5px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:9px 15px;border-radius:12px;border:1px solid transparent;font-weight:750;transition:.2s}.btn:hover{transform:translateY(-1px);filter:brightness(1.08)}.btn-primary{background:linear-gradient(135deg,var(--brand),#087fca);color:#fff;box-shadow:0 8px 20px rgba(0,184,156,.18)}.btn-secondary{background:rgba(255,255,255,.05);border-color:var(--line);color:var(--text)}.btn-danger{background:rgba(255,93,115,.12);border-color:rgba(255,93,115,.24);color:#ff9baa}.btn-sm{min-height:34px;padding:6px 11px;border-radius:10px;font-size:12px}.icon-btn{width:40px;height:40px;border-radius:12px;border:1px solid var(--line);background:rgba(255,255,255,.04);color:var(--text)}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.field{display:flex;flex-direction:column;gap:7px}.field.full{grid-column:1/-1}.field label{font-size:12px;color:#b5cbd2;font-weight:700}.input,.select,.textarea{width:100%;border:1px solid var(--line);background:rgba(4,18,28,.68);color:var(--text);border-radius:12px;padding:11px 13px;outline:none;transition:.2s}.textarea{min-height:120px;resize:vertical}.input:focus,.select:focus,.textarea:focus{border-color:rgba(0,184,156,.7);box-shadow:0 0 0 3px rgba(0,184,156,.1)}.select option{background:#0b2130}.help{font-size:11px;color:var(--muted)}.check{display:flex;align-items:center;gap:9px;color:#b8ccd3}.check input{accent-color:var(--brand)}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:15px}.table{width:100%;border-collapse:collapse;min-width:760px}.table th,.table td{text-align:left;padding:13px 15px;border-bottom:1px solid var(--line);vertical-align:middle}.table th{font-size:10px;text-transform:uppercase;letter-spacing:.1em;color:#6f909c;background:rgba(255,255,255,.025)}.table tr:last-child td{border-bottom:0}.table tbody tr:hover{background:rgba(255,255,255,.025)}.badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:5px 9px;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;background:rgba(255,255,255,.07);color:#bed0d6}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.status-new,.status-triage{background:rgba(22,136,255,.12);color:#78b8ff}.status-in_progress{background:rgba(0,184,156,.13);color:#59e3ca}.status-waiting_user,.status-waiting_third_party{background:rgba(255,184,77,.12);color:#ffc76d}.status-resolved,.status-closed{background:rgba(102,130,142,.15);color:#9db1b9}.priority-critical,.priority-urgent{background:rgba(255,93,115,.12);color:#ff8496}.priority-high{background:rgba(255,184,77,.12);color:#ffc76d}.priority-normal{background:rgba(22,136,255,.12);color:#78b8ff}.priority-low{background:rgba(102,130,142,.12);color:#a7bbc3}.avatar{width:36px;height:36px;border-radius:11px;background:linear-gradient(135deg,rgba(0,184,156,.35),rgba(22,136,255,.35));display:grid;place-items:center;font-weight:900}.user-cell{display:flex;align-items:center;gap:10px}.muted{color:var(--muted)}.tiny{font-size:11px}.text-danger{color:#ff8496}.text-success{color:#59e3ca}.alert{padding:13px 16px;border-radius:13px;margin-bottom:18px;border:1px solid}.alert-success{background:rgba(49,208,170,.1);border-color:rgba(49,208,170,.24);color:#8cebd4}.alert-danger{background:rgba(255,93,115,.1);border-color:rgba(255,93,115,.22);color:#ff9baa}.empty{text-align:center;padding:52px 20px;color:var(--muted)}.empty strong{display:block;color:var(--text);font-size:17px;margin-bottom:5px}.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}.filters .input,.filters .select{width:auto;min-width:150px}.pagination{display:flex;justify-content:center;gap:6px;margin-top:18px}.pagination nav{width:100%}.pagination .flex{display:flex}.pagination svg{width:20px}.pagination a,.pagination span{border-color:var(--line)!important;background:var(--panel)!important;color:var(--text)!important}.ticket-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.protocol{font:800 12px/1.2 ui-monospace,SFMono-Regular,monospace;color:#67dec9;letter-spacing:.08em}.timeline{display:flex;flex-direction:column;gap:14px}.message{display:grid;grid-template-columns:42px 1fr;gap:12px}.message-body{border:1px solid var(--line);border-radius:15px;padding:14px 16px;background:rgba(255,255,255,.025)}.message.internal .message-body{border-color:rgba(255,184,77,.28);background:rgba(255,184,77,.055)}.message-meta{display:flex;justify-content:space-between;gap:10px;margin-bottom:8px}.message-text{white-space:pre-wrap;word-break:break-word}.attachment{display:inline-flex;align-items:center;gap:7px;margin:8px 7px 0 0;padding:7px 10px;border:1px solid var(--line);border-radius:9px;color:#bcd1d8;font-size:12px}.ticket-board{display:grid;grid-template-columns:repeat(5,minmax(280px,1fr));gap:14px;overflow:auto;padding-bottom:10px}.ticket-board-col{background:rgba(255,255,255,.025);border:1px solid var(--line);border-radius:16px;padding:12px;min-height:480px}.ticket-board-title{display:flex;justify-content:space-between;align-items:center;padding:5px 4px 13px;font-weight:800}.ticket-board-card{display:block;padding:13px;border-radius:13px;background:var(--panel-2);border:1px solid var(--line);margin-bottom:9px}.ticket-board-card:hover{border-color:rgba(0,184,156,.45)}.bar-row{display:grid;grid-template-columns:120px 1fr 45px;align-items:center;gap:10px;margin:12px 0}.bar{height:9px;border-radius:99px;background:rgba(255,255,255,.07);overflow:hidden}.bar>span{display:block;height:100%;background:linear-gradient(90deg,var(--brand),var(--brand-2));border-radius:inherit}.login-page{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr}.login-visual{padding:7vw;display:flex;flex-direction:column;justify-content:space-between;background:radial-gradient(circle at 20% 20%,rgba(0,184,156,.2),transparent 30%),linear-gradient(145deg,#061b29,#0b2d3d)}.login-logo{width:260px}.login-copy{max-width:620px}.login-copy h1{font-size:clamp(40px,6vw,76px);line-height:1.02;letter-spacing:-.06em;margin:0 0 25px}.login-copy p{font-size:18px;color:#a7c0c9}.feature-list{display:flex;gap:12px;flex-wrap:wrap}.feature-chip{padding:9px 12px;border:1px solid var(--line);border-radius:999px;color:#b8d0d7;background:rgba(255,255,255,.035)}.login-panel{display:grid;place-items:center;padding:40px;background:#071521}.login-card{width:min(430px,100%);padding:32px;border:1px solid var(--line);background:linear-gradient(145deg,#102b3c,#0a202f);border-radius:24px;box-shadow:var(--shadow)}.login-card h2{font-size:27px;margin:0 0 5px}.login-card>.muted{margin:0 0 24px}.login-card .btn{width:100%;margin-top:8px}.divider{height:1px;background:var(--line);margin:20px 0}.mobile-toggle{display:none}.details{border:1px solid var(--line);border-radius:13px;overflow:hidden;margin-top:10px}.details summary{padding:12px 14px;cursor:pointer;background:rgba(255,255,255,.025);font-weight:700}.details>div{padding:15px}.inline-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.tabs{display:flex;gap:7px;border-bottom:1px solid var(--line);margin-bottom:18px}.tab-btn{padding:10px 14px;border:0;background:none;color:var(--muted);font-weight:750;border-bottom:2px solid transparent}.tab-btn.active{color:#fff;border-color:var(--brand)}.tab-panel{display:none}.tab-panel.active{display:block}.article-body{font-size:16px;line-height:1.75}.article-body h2,.article-body h3{margin-top:1.6em}.article-body pre{overflow:auto;background:#06151f;border:1px solid var(--line);padding:15px;border-radius:12px}.rating{display:flex;flex-direction:row-reverse;justify-content:flex-end;gap:5px}.rating input{display:none}.rating label{font-size:36px;color:#38515c;cursor:pointer}.rating label:hover,.rating label:hover~label,.rating input:checked~label{color:#ffbf47}@media(max-width:1100px){.ticket-layout{grid-template-columns:1fr!important}.grid-4{grid-template-columns:repeat(2,1fr)}.grid-3{grid-template-columns:repeat(2,1fr)}.login-page{grid-template-columns:1fr}.login-visual{display:none}}@media(max-width:820px){:root{--sidebar:0}.app{display:block}.sidebar{position:fixed;left:-290px;width:270px;transition:.25s}.sidebar.open{left:0;box-shadow:20px 0 70px rgba(0,0,0,.5)}.mobile-toggle{display:grid;place-items:center}.topbar{padding:0 16px;height:68px}.content{padding:20px 15px 40px}.page-head{align-items:flex-start;flex-direction:column}.grid-2,.grid-3,.grid-4,.form-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.ticket-head{flex-direction:column}.filters .input,.filters .select{width:100%}.topbar-title p{display:none}}@media(max-width:500px){.grid-4{grid-template-columns:1fr}.card{padding:16px}.page-head h2{font-size:24px}.top-actions .user-name{display:none}.login-panel{padding:20px}.login-card{padding:24px}.message{grid-template-columns:1fr}.message>.avatar{display:none}}
/* JLA Premium extensions */
html[data-theme="light"]{--bg:#eef4f5;--panel:#ffffff;--panel-2:#f8fbfb;--panel-3:#e8f1f2;--text:#102d3d;--muted:#637c87;--line:rgba(16,63,79,.13);--shadow:0 18px 50px rgba(31,64,77,.12)}
html[data-theme="light"] body{background:radial-gradient(circle at 8% -20%,rgba(0,169,143,.13),transparent 30%),radial-gradient(circle at 100% 0,rgba(22,136,255,.1),transparent 30%),var(--bg)}
html[data-theme="light"] .sidebar,html[data-theme="light"] .topbar{background:rgba(255,255,255,.88)}
html[data-theme="light"] .card,html[data-theme="light"] .login-card{background:linear-gradient(145deg,rgba(255,255,255,.98),rgba(246,250,251,.98))}
html[data-theme="light"] .input,html[data-theme="light"] .select,html[data-theme="light"] .textarea{background:#fff;color:var(--text)}
html[data-theme="light"] .select option{background:#fff;color:#102d3d}
html[data-theme="light"] .nav-link:hover{color:#102d3d;background:rgba(0,169,143,.07)}
html[data-theme="light"] .nav-link.active{color:#08394a}
.sidebar{display:flex;flex-direction:column;padding-bottom:14px}.sidebar-brand-row{display:flex;align-items:center}.sidebar-brand-row .brand{flex:1;margin-bottom:0}.sidebar-close{display:none}.brand-caption{padding:0 12px 7px;color:var(--muted);font-size:10px;letter-spacing:.12em;text-transform:uppercase}.nav-scroll{overflow:auto;padding-right:3px;flex:1}.sidebar-footer{padding-top:10px}.sidebar-user{position:static;display:flex;align-items:center;gap:10px}.sidebar-user span:last-child{min-width:0}.powered{text-align:center;font-size:9px;color:var(--muted);padding:10px 0 0}.avatar.mini{width:30px;height:30px;border-radius:9px}.user-pill{display:flex;align-items:center;gap:8px;padding:5px 9px;border:1px solid var(--line);border-radius:12px}.topbar-title{display:flex;align-items:center;gap:12px}.notifications-menu{position:relative}.notifications-menu summary{list-style:none;display:grid;place-items:center;position:relative}.notifications-menu summary::-webkit-details-marker{display:none}.notify-dot{position:absolute;right:-5px;top:-6px;min-width:18px;height:18px;padding:0 4px;border-radius:999px;background:var(--danger);color:#fff;font-size:10px;display:grid;place-items:center;border:2px solid var(--bg)}.notifications-popover{position:absolute;right:0;top:49px;width:min(390px,90vw);background:var(--panel);border:1px solid var(--line);border-radius:17px;box-shadow:var(--shadow);padding:14px;z-index:80}.notification-item{display:block;padding:11px;border-radius:11px;border-bottom:1px solid var(--line)}.notification-item.unread{background:rgba(0,169,143,.08)}.notification-item strong,.notification-item span,.notification-item small{display:block}.notification-item span{color:var(--muted);font-size:12px}.notification-item small{color:var(--muted);font-size:10px;margin-top:4px}.link-button{border:0;background:none;color:var(--brand);padding:0;font-size:11px}.empty.compact{padding:22px 10px}.sidebar-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:25}.sidebar-overlay.show{display:block}.status-cancelled{background:rgba(255,93,115,.1);color:#ff8496}.dialog{width:min(850px,94vw);max-height:90vh;overflow:auto;border:1px solid var(--line);border-radius:20px;background:var(--panel);color:var(--text);padding:0;box-shadow:var(--shadow)}.dialog::backdrop{background:rgba(0,0,0,.65);backdrop-filter:blur(3px)}.dialog-head{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;border-bottom:1px solid var(--line)}.dialog-body{padding:20px}.kpi-icon{width:45px;height:45px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(135deg,rgba(0,169,143,.2),rgba(22,136,255,.16));font-size:20px}.stat-top{display:flex;justify-content:space-between;align-items:center}.progress{height:8px;border-radius:99px;background:rgba(255,255,255,.06);overflow:hidden}.progress span{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--brand),var(--brand-2))}.company-logo{width:54px;height:54px;border-radius:14px;background:#fff;object-fit:contain;padding:7px}.toolbar{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:16px}.pill-row{display:flex;gap:6px;flex-wrap:wrap}.ticket-board-items{min-height:420px}.ticket-board-card.dragging{opacity:.45;transform:rotate(1deg)}.ticket-board-card .ticket-board-meta{display:flex;justify-content:space-between;gap:8px;margin-top:10px}.markdown-like{white-space:pre-wrap}.split-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.feature-panel{padding:18px;border:1px solid var(--line);border-radius:16px;background:rgba(255,255,255,.025)}.feature-panel h4{margin:0 0 6px}.login-badge{display:inline-flex;align-items:center;gap:8px;padding:7px 11px;border-radius:999px;border:1px solid var(--line);color:#a8c7d0;background:rgba(255,255,255,.03)}
@media(max-width:820px){.sidebar-close{display:grid;place-items:center}.sidebar{height:100vh;overflow:hidden}.nav-scroll{padding-bottom:10px}.sidebar-overlay{display:none}.sidebar-overlay.show{display:block}.user-pill{display:none}.notifications-popover{right:-52px}.split-list{grid-template-columns:1fr}}
/* Premium service desk modules */
.status-pending_approval{background:rgba(168,113,255,.14);color:#c49dff}.note-badge{margin-left:8px;background:rgba(255,184,77,.12);color:#ffc76d}.count-bubble{display:inline-grid;place-items:center;min-width:28px;height:28px;padding:0 8px;border-radius:999px;background:rgba(255,255,255,.07);color:var(--muted);font-size:11px;font-weight:800}.form-card-wide{max-width:1100px}.filter-card{padding:16px}.filter-grid{display:grid;grid-template-columns:minmax(250px,2fr) repeat(6,minmax(130px,1fr));gap:12px;align-items:end}.filter-actions{display:flex;gap:8px;align-items:center}.row-danger{box-shadow:inset 3px 0 rgba(255,93,115,.8)}.ticket-table td:first-child{min-width:280px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.ticket-main,.ticket-side{min-width:0}.sticky-card{position:sticky;top:96px}.reply-editor{min-height:170px}.article-editor{min-height:360px}.attachments-row{margin-top:8px}.attachment span{color:var(--muted)}.message.staff-message .message-body{border-color:rgba(0,184,156,.23)}.approval-card{display:grid;grid-template-columns:auto minmax(220px,1fr) minmax(440px,1.25fr);gap:18px;align-items:center;margin-bottom:18px;border-color:rgba(168,113,255,.28);background:linear-gradient(145deg,rgba(70,40,110,.27),rgba(13,34,49,.96))}.approval-card h3,.approval-card p{margin:0}.approval-card p{color:var(--muted);margin-top:4px}.approval-icon{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:rgba(168,113,255,.18);color:#d2b4ff;font-size:22px;font-weight:900}.approval-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px}.approval-actions form{display:grid;gap:8px}.compact-textarea{min-height:62px;max-height:110px}.approval-wait{display:grid;gap:2px;text-align:right}.approval-history{padding:11px 0;border-bottom:1px solid var(--line)}.approval-history:last-child{border-bottom:0}.approval-history p{margin:6px 0 0}.task-list,.time-list{display:grid;gap:8px;margin-bottom:12px}.task-row,.time-row{display:flex;align-items:flex-start;gap:10px;padding:11px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.022)}.task-row.done{opacity:.65}.task-row.done strong{text-decoration:line-through}.task-check{width:30px;height:30px;flex:0 0 30px;border-radius:9px;border:1px solid var(--line);background:rgba(255,255,255,.04);color:var(--brand);font-weight:900}.time-row{justify-content:space-between}.time-value{text-align:right;font-weight:800}.meta-list{display:grid;gap:0}.meta-list>div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}.meta-list>div:last-child{border-bottom:0}.meta-list span{color:var(--muted);font-size:11px}.meta-list strong{text-align:right;font-size:12px;max-width:62%}.danger-zone{display:flex;align-items:center;justify-content:space-between;gap:20px;border-top:1px solid rgba(255,93,115,.2);background:rgba(255,93,115,.035)}.dialog-large{width:min(1050px,95vw)}.service-card,.template-card{display:flex;flex-direction:column;min-height:225px}.service-title{display:flex;align-items:center;gap:9px}.service-dot{width:11px;height:11px;border-radius:50%;box-shadow:0 0 18px currentColor}.service-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding-top:14px}.template-preview{white-space:pre-wrap}.option-row{padding:12px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.02)}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.settings-full{grid-column:1/-1}.color-input{height:45px;padding:5px}.secret-ok{display:inline-flex;margin-left:6px;padding:2px 6px;border-radius:999px;background:rgba(49,208,170,.12);color:#59e3ca;font-size:9px;text-transform:uppercase}.switch{position:relative;display:inline-block;width:46px;height:25px}.switch input{opacity:0;width:0;height:0}.switch span{position:absolute;inset:0;border-radius:999px;background:#314a56;transition:.2s}.switch span:before{content:"";position:absolute;width:19px;height:19px;left:3px;top:3px;border-radius:50%;background:white;transition:.2s}.switch input:checked+span{background:var(--brand)}.switch input:checked+span:before{transform:translateX(21px)}.switch-label{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:11px}.webhook-box{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:12px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.025)}.webhook-box span{color:var(--muted);font-size:11px}.webhook-box code{overflow:auto;color:#72dbc8}.report-filter{max-width:700px}.operation-strip{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:18px;padding:14px 18px;border:1px solid var(--line);border-radius:15px;background:linear-gradient(90deg,rgba(0,184,156,.07),rgba(22,136,255,.035))}.operation-strip>div{display:flex;align-items:center;gap:8px;color:var(--muted)}.operation-strip strong{font-size:20px;color:var(--text)}.operation-dot{width:9px;height:9px;border-radius:50%;background:var(--warning);box-shadow:0 0 12px rgba(255,184,77,.7)}.dashboard-ticket{display:grid;grid-template-columns:1fr auto;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}.dashboard-ticket>div:last-child{text-align:right}.dashboard-ticket strong{display:block}.workload-card{display:flex;align-items:center;gap:12px}.workload-card>div:nth-child(2){flex:1}.workload-number{font-size:22px}.portal-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:18px;align-items:start}.help-aside{position:sticky;top:96px}.help-aside h3{font-size:22px}.help-steps{display:grid;gap:14px;margin:20px 0}.help-steps>div{display:grid;grid-template-columns:28px 1fr;gap:10px}.help-steps>div>span{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;background:rgba(0,184,156,.12);color:var(--brand);font-weight:900}.help-steps p{margin:0;color:var(--muted);font-size:12px}.help-steps strong{color:var(--text)}.satisfaction-callout{text-align:center}.satisfaction-callout .kpi-icon{margin:0 auto}.ticket-board-alert{margin-top:9px;padding:6px 8px;border-radius:8px;background:rgba(255,93,115,.1);color:#ff8496;font-size:10px;font-weight:800}.ticket-board-alert.warning{background:rgba(255,184,77,.1);color:#ffc76d}.pagination-nav{display:flex;align-items:center;justify-content:center;gap:14px}.page-link{padding:8px 12px;border:1px solid var(--line);border-radius:10px;background:var(--panel);font-size:12px}.page-link.disabled{opacity:.4;cursor:not-allowed}.page-info{color:var(--muted);font-size:11px}.status-pending_approval:before{background:#c49dff}.portal-approval{grid-template-columns:auto 1fr minmax(350px,.9fr)}.ticket-board-title .count-bubble{background:rgba(255,255,255,.08)}
@media(max-width:1450px){.filter-grid{grid-template-columns:repeat(4,minmax(150px,1fr))}.filter-search{grid-column:span 2}.filter-actions{grid-column:span 2}.approval-card{grid-template-columns:auto 1fr}.approval-actions{grid-column:1/-1}.portal-approval{grid-template-columns:auto 1fr}.portal-approval .approval-actions,.portal-approval .approval-wait{grid-column:1/-1;text-align:left}}
@media(max-width:1100px){.ticket-layout,.portal-form-layout{grid-template-columns:1fr}.sticky-card,.help-aside{position:static}.settings-grid{grid-template-columns:1fr}.settings-full{grid-column:auto}.filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.filter-search,.filter-actions{grid-column:span 2}.operation-strip{flex-wrap:wrap}}
@media(max-width:700px){.filter-grid{grid-template-columns:1fr}.filter-search,.filter-actions{grid-column:auto}.filter-actions .btn{flex:1}.approval-card,.portal-approval{grid-template-columns:1fr}.approval-actions{grid-template-columns:1fr}.approval-wait{text-align:left}.webhook-box{grid-template-columns:1fr}.danger-zone{align-items:flex-start;flex-direction:column}.operation-strip{align-items:flex-start;flex-direction:column}.message-meta{flex-direction:column}.meta-list>div{align-items:flex-start}.pagination-nav{gap:6px}.page-info{display:none}}

/* JLA Helpdesk 2.1 — identidade oficial, inventário e permissões */
.sidebar{display:flex;flex-direction:column;padding-bottom:14px}.sidebar-brand-row{display:flex;align-items:center;min-height:80px}.sidebar-brand-row .brand{flex:1;height:auto;min-height:74px;margin:0;padding:4px 8px 16px}.official-brand img{display:block;width:100%;max-width:218px;max-height:64px;object-fit:contain;object-position:left center}.nav-scroll{flex:1;overflow:auto;padding:6px 3px 178px 0;scrollbar-width:thin}.sidebar-footer{position:absolute;left:16px;right:16px;bottom:14px;display:grid;gap:8px;padding-top:10px;background:linear-gradient(180deg,transparent,var(--bg) 18%)}.sidebar-user{position:static;display:flex;align-items:center;gap:10px;padding:10px 11px}.sidebar-user>span:last-child{min-width:0}.powered-signature,.login-powered{display:flex;align-items:center;justify-content:center;gap:7px;color:var(--muted);font-size:9px;letter-spacing:.04em}.powered-signature img{width:105px;height:34px;object-fit:contain}.login-powered{justify-content:flex-start}.login-powered img{width:150px;height:48px;object-fit:contain}.official-login-logo{width:min(360px,70vw);height:145px;object-fit:contain;object-position:left center}.view-mode-btn{display:grid;place-items:center;font-size:20px}.client-card{display:flex;flex-direction:column;gap:12px;min-height:360px}.client-initials{display:grid;place-items:center;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;font-weight:900;padding:0}.client-numbers{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.client-numbers>div{padding:12px 8px;border-radius:13px;border:1px solid var(--line);background:rgba(255,255,255,.025);text-align:center}.client-numbers span,.client-numbers strong{display:block}.client-numbers span{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.07em}.client-numbers strong{font-size:23px;margin-top:3px}.client-card .details{margin-top:auto}.permission-editor{margin-top:20px;padding:18px;border:1px solid var(--line);border-radius:16px;background:rgba(255,255,255,.025)}.permission-editor-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:16px}.permission-editor h4,.permission-editor p{margin:0}.permission-editor p{color:var(--muted);font-size:11px;margin-top:3px}.permission-groups{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.permission-group{display:grid;align-content:start;gap:8px;padding:14px;border:1px solid var(--line);border-radius:14px;background:rgba(0,0,0,.06)}.permission-group>strong{font-size:11px;text-transform:uppercase;letter-spacing:.09em;color:var(--brand)}.permission-check{display:flex;align-items:flex-start;gap:8px;font-size:12px;color:var(--text);cursor:pointer}.permission-check input{margin-top:3px;accent-color:var(--brand)}.permission-summary{display:flex;flex-wrap:wrap;gap:5px;max-width:330px}.permission-summary span,.permission-summary small{padding:3px 7px;border-radius:999px;background:rgba(0,169,143,.09);color:#79dccc;font-size:9px}.machine-stats{margin-bottom:18px}.machine-filter{grid-template-columns:minmax(260px,2fr) minmax(170px,1fr) minmax(150px,.8fr) auto}.machine-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.machine-card-premium{display:flex;flex-direction:column;gap:14px;min-height:380px;position:relative;overflow:hidden;transition:.22s}.machine-card-premium:before{content:"";position:absolute;inset:0 0 auto;height:3px;background:linear-gradient(90deg,var(--brand),var(--brand-2))}.machine-card-premium:hover{transform:translateY(-3px);border-color:rgba(0,169,143,.45);box-shadow:0 22px 50px rgba(0,0,0,.2)}.machine-card-head{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:11px;align-items:center}.machine-device-icon{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(145deg,rgba(0,169,143,.2),rgba(22,136,255,.18));border:1px solid rgba(88,220,196,.16);font-size:20px;color:#7be6d3}.machine-device-icon.large{width:58px;height:58px;font-size:26px}.machine-title{min-width:0}.machine-title strong,.machine-title span{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.machine-title strong{font-size:16px}.machine-title span{color:var(--muted);font-size:11px}.machine-online{display:inline-flex;align-items:center;gap:5px;color:var(--muted);font-size:10px;font-weight:800;text-transform:uppercase}.machine-online:before{content:"";width:7px;height:7px;border-radius:50%;background:#667b84}.machine-online.is-online{color:#66e0c8}.machine-online.is-online:before{background:#31d0aa;box-shadow:0 0 12px rgba(49,208,170,.8)}.machine-os{padding:12px;border-radius:13px;background:rgba(255,255,255,.025);border:1px solid var(--line)}.machine-os strong,.machine-os span{display:block}.machine-os span{color:var(--muted);font-size:10px;margin-top:3px}.machine-spec-grid{display:grid;grid-template-columns:1.4fr .8fr;gap:10px}.machine-spec-grid>div{min-width:0}.machine-spec-grid span,.machine-spec-grid strong,.machine-spec-grid small{display:block}.machine-spec-grid span{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.07em}.machine-spec-grid strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:3px 0 1px}.machine-spec-grid small{color:var(--muted);font-size:10px}.machine-meter-row{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;color:var(--muted)}.machine-meter-row strong{color:var(--text)}.machine-progress{height:9px}.machine-progress.large{height:12px;margin:8px 0 18px}.memory-slot-mini{display:flex;align-items:center;gap:5px}.memory-slot-mini i{width:23px;height:10px;border:1px solid var(--line);border-radius:3px;background:rgba(255,255,255,.035)}.memory-slot-mini i.used{background:linear-gradient(90deg,var(--brand),var(--brand-2));border-color:transparent}.memory-slot-mini small{margin-left:auto;color:var(--muted);font-size:9px}.machine-card-foot{display:flex;justify-content:space-between;gap:10px;padding-top:12px;margin-top:auto;border-top:1px solid var(--line);color:var(--muted);font-size:9px}.machine-card-foot span:last-child{text-align:right}.memory-slots-visual{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.memory-slot{position:relative;padding:13px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.022);overflow:hidden}.memory-slot.occupied{border-color:rgba(0,169,143,.28);background:linear-gradient(145deg,rgba(0,169,143,.08),rgba(22,136,255,.035))}.memory-slot.empty-slot{opacity:.55}.memory-slot-top{display:flex;justify-content:space-between;gap:8px;margin-bottom:10px}.memory-slot-top span{font-size:11px;color:var(--muted)}.memory-chip-row{display:grid;grid-template-columns:repeat(8,1fr);gap:4px;margin-bottom:9px}.memory-chip-row i{height:17px;border-radius:3px;background:rgba(96,122,132,.35);border:1px solid rgba(255,255,255,.06)}.memory-slot.occupied .memory-chip-row i{background:linear-gradient(145deg,#14816f,#126ca4)}.memory-slot small{color:var(--muted);font-size:9px}.machine-meta-list strong{max-width:70%}.disk-row{display:grid;grid-template-columns:minmax(150px,.7fr) minmax(260px,1.3fr);gap:18px;padding:14px 0;border-bottom:1px solid var(--line)}.disk-row:last-child{border-bottom:0}.disk-row strong,.disk-row small{display:block}.disk-row small{color:var(--muted);font-size:10px}.disk-meter{min-width:0}.machine-data-groups{display:grid;gap:16px}.machine-data-groups>div{display:grid;gap:4px;padding-bottom:14px;border-bottom:1px solid var(--line)}.machine-data-groups>div:last-child{border-bottom:0}.machine-data-groups span{color:var(--brand);font-size:10px;text-transform:uppercase;letter-spacing:.08em}.machine-data-groups small{color:var(--muted)}.machine-time{font-size:28px}.machine-detail-head .protocol{margin-bottom:4px}.jla-login-visual{position:relative;overflow:hidden}.jla-login-visual:after{content:"";position:absolute;width:520px;height:520px;border-radius:50%;right:-250px;bottom:-260px;border:1px solid rgba(88,220,196,.14);box-shadow:0 0 0 70px rgba(22,136,255,.025),0 0 0 140px rgba(0,169,143,.02);pointer-events:none}.login-copy,.official-login-logo,.login-powered{position:relative;z-index:1}
html[data-theme="light"] .official-brand img,html[data-theme="light"] .powered-signature img{filter:brightness(0) saturate(100%) invert(16%) sepia(24%) saturate(1150%) hue-rotate(153deg) brightness(90%) contrast(94%)}html[data-theme="light"] .sidebar-footer{background:linear-gradient(180deg,transparent,#f3f7f8 18%)}html[data-theme="light"] .permission-group,html[data-theme="light"] .machine-os,html[data-theme="light"] .client-numbers>div{background:rgba(8,42,57,.025)}html[data-theme="light"] .machine-card-premium{box-shadow:0 10px 28px rgba(20,65,82,.08)}html[data-theme="light"] .memory-chip-row i{border-color:rgba(10,47,62,.12)}
@media(max-width:1280px){.machine-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.permission-groups{grid-template-columns:repeat(2,minmax(0,1fr))}.machine-filter{grid-template-columns:repeat(2,minmax(0,1fr))}.machine-filter .filter-search,.machine-filter .filter-actions{grid-column:span 2}}
@media(max-width:820px){.sidebar-footer{position:static;background:none;margin-top:auto}.nav-scroll{padding-bottom:14px}.machine-grid{grid-template-columns:1fr}.permission-groups{grid-template-columns:1fr}.official-brand img{max-width:200px}.machine-detail-head{align-items:flex-start}.memory-slots-visual{grid-template-columns:1fr}.disk-row{grid-template-columns:1fr}.machine-filter{grid-template-columns:1fr}.machine-filter .filter-search,.machine-filter .filter-actions{grid-column:auto}}
@media(max-width:520px){.machine-spec-grid{grid-template-columns:1fr}.client-numbers{grid-template-columns:1fr}.machine-card-foot{flex-direction:column}.machine-card-foot span:last-child{text-align:left}.permission-editor-head{flex-direction:column}.permission-editor-head .btn{width:100%}.official-login-logo{width:250px;height:110px}}
.compact-login-logo{width:min(270px,72vw);height:105px;margin:0 auto 18px;object-position:center}.centered-powered{justify-content:center;margin-top:22px;padding-top:14px;border-top:1px solid var(--line)}html[data-theme="light"] .compact-login-logo,html[data-theme="light"] .centered-powered img{filter:brightness(0) saturate(100%) invert(16%) sepia(24%) saturate(1150%) hue-rotate(153deg) brightness(90%) contrast(94%)}
.agent-token-result{display:flex;align-items:center;justify-content:space-between;gap:18px}.agent-token-result code{display:block;margin-top:8px;word-break:break-all;color:var(--text)}@media(max-width:700px){.agent-token-result{align-items:flex-start;flex-direction:column}.agent-token-result .btn{width:100%}}